How do I control the spending in Capital Guardians?

November 3rd, 2023

Capital Guardians has a significant number of controls for customers to control expenditure, including:

  • Selecting the service providers who have access to invoice the resident (including taking service providers off).
  • Expenditure limits per service provider.. Note, facilities are also service providers and limits can be made here on the amount of cash given out.
  • Using the budget and booking tool available organisations or self-managed account holders and/or their representatives. The booking tool allows users to allocate a budget to a number of service providers and ensuring requests for goods and services are kept within budget, and the service provider has written confirmation of what can be invoiced.

Please note, the system controls above are really a backup. The most appropriate control comprises individual discussions with service providers and/or carers (i.e., care organisation) on appropriate spending, affordability, and limits. It is very important for service providers to understand restrictions independently of the Capital Guardians system not allowing an invoice to be created. If an invoice cannot be created, it does not mean a debt is not owed .

Ross McDonald

Ross is the CEO and founder of Capital Guardians. He has an extensive career in financial management and tech solutions development. Having first created Capital Guardians as a solution for aged care over a decade ago, so his expertise in payments and invoicing for people in protected settings is second to none.

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